Terms of Service

1. Your license to play
2. Who can play
3. Coins and virtual items
4. Purchases and refunds
5. Ads
6. Fair play
7. Ownership
8. Privacy and data deletion
9. Updates and availability
10. Disclaimers
11. Limitation of liability
12. Ending these Terms
13. App store terms
14. Governing law
15. Contact

1. Your license to play

We give you a personal, limited, non-exclusive, non-transferable, revocable license to download and play the Game on devices you own or control, for your own non-commercial entertainment, under these Terms and the rules of the store you got it from.

2. Who can play

Critter Jam is a general-audience game. If you are under the age of majority where you live, please read these Terms with a parent or guardian, who must agree to them and is responsible for any purchases. Our handling of children's information is described in the Privacy Policy.

3. Coins and virtual items

The Game includes virtual items such as coins, boosters and sound packs ("Virtual Items"). Virtual Items are licensed to you, not sold; they have no real-world money value and cannot be exchanged for cash, sold or transferred outside the Game. We may change the price, look or behavior of Virtual Items to keep the Game balanced. Game progress and Virtual Items are stored on your device. Reset progress removes campaign progress, coins and boosters while keeping sound-pack and existing purchase entitlements. Clearing app storage or deleting the Game may remove locally saved items.

4. Purchases and refunds

The first Google Play release does not offer purchases with real money, paid Remove Ads or a store-purchase restore service. Coins earned through gameplay may be spent on eligible in-game items. If paid purchases are added in a later release, we will update these Terms and show the applicable store prices and purchase rules before enabling them.

5. Ads

The free version of the Game may show ads, including optional rewarded ads you choose to watch for a bonus. Ads may come from third-party networks; we are not responsible for the content of third-party ads or the sites they link to. How ads use data is explained in the Privacy Policy.

6. Fair play

Please do not:

• copy, modify, decompile, reverse engineer or extract the Game, its levels or its code, except where the law allows it;
• use cheats, hacks, bots or modified versions of the Game, or manipulate purchases, rewards or ads;
• rent, sell, sublicense or publicly distribute the Game;
• use the Game in any unlawful way or in a way that harms the Game, other players or us.

7. Ownership

The Game, including its characters (such as Gloop), levels, art, sound, music, code and the names "Critter Jam" and "NTKL Studio", belongs to NTKL Studio or its licensors and is protected by intellectual property laws. Except for the license above, no rights are granted to you. If you send us feedback or ideas, we may use them freely without any obligation to you.

8. Privacy and data deletion

Our Privacy Policy explains what information the Game collects and how to ask us to delete it (see Data deletion).

9. Updates and availability

We may update, change, suspend or stop the Game or any feature at any time, for example to fix bugs, rebalance levels or follow the law. Some updates may be required to keep playing. We do not promise that the Game will always be available or free of errors.

10. Disclaimers

The Game is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. Some places do not allow these exclusions, so they may not apply to you.

11. Limitation of liability

To the fullest extent the law allows, NTKL Studio will not be liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, progress or Virtual Items. Our total liability for any claim relating to the Game is limited to the amount you paid us for the Game in the 12 months before the claim, or USD 50 if you paid nothing. Nothing in these Terms limits liability that cannot be limited by law, or your mandatory rights as a consumer.

12. Ending these Terms

You can stop at any time by deleting the Game. We may end or suspend your license if you break these Terms. Sections that by their nature should survive (such as ownership, disclaimers and limitation of liability) continue after these Terms end.

13. App store terms

If you got the Game from the Apple App Store: these Terms are between you and NTKL Studio, not Apple. Apple is not responsible for the Game or its content, has no obligation to provide maintenance or support, and is not responsible for any claims relating to the Game (including product liability, legal compliance or intellectual property claims). If the Game fails to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any); Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them. You confirm that you are not in a country subject to a US government embargo and are not on a US government list of prohibited or restricted parties. If you got the Game from Google Play, Google Play's terms also apply.

14. Governing law

These Terms are governed by the laws of Vietnam, where NTKL Studio is established, without regard to conflict-of-law rules. This does not take away the protection of the mandatory consumer laws of the country where you live, and you may bring a claim in your local courts where the law allows. If any part of these Terms is found unenforceable, the rest stays in effect. We may update these Terms; we will change the effective date above and, for important changes, tell you in the Game or on this website. Continuing to play after an update means you accept it.

15. Contact

NTKL Studio
55 Xuân La, Hà Nội, Vietnam
Email: support@suri.house